Intercultural Development Inventory 2024: Navigating Global Communication

Intercultural Development Inventory 2024, a comprehensive tool for assessing intercultural competence, provides valuable insights into how individuals navigate diverse cultural contexts. This assessment, updated for 2024, is designed to help individuals, teams, and organizations better understand their strengths and weaknesses in communicating effectively across cultures.

The IDI 2024 goes beyond simply recognizing cultural differences; it helps individuals develop the skills and awareness needed to build bridges and foster positive relationships in a globalized world.

The IDI 2024 utilizes a multi-dimensional framework to assess various aspects of intercultural competence, including cultural sensitivity, communication styles, and conflict resolution. The assessment provides individuals with a detailed profile of their intercultural development, identifying areas of strength and areas for improvement.

This information can be used to set personal and professional goals, enhance communication skills, and foster more inclusive and effective interactions across cultures.

Introduction to Intercultural Development Inventory (IDI) 2024

The Intercultural Development Inventory (IDI) 2024 is a valuable tool for individuals and organizations seeking to enhance their intercultural competence. It provides a comprehensive assessment of an individual’s ability to understand and navigate cultural differences effectively. This introduction will delve into the definition, purpose, historical background, key features, and updates of the IDI 2024, providing a foundational understanding for professionals in the field of intercultural communication.

Defining the IDI 2024

The IDI 2024 is a psychometric assessment tool designed to measure an individual’s intercultural development. It assesses the ability to understand and interact effectively across cultures, encompassing both cognitive and behavioral dimensions. The IDI 2024 is used to identify individual strengths and areas for development in intercultural communication.

Historical Context of the IDI

The IDI has a rich history, originating from the work of Milton Bennett in the 1970s. Bennett’s research focused on the stages of intercultural development, laying the foundation for the IDI. The initial purpose of the IDI was to provide a framework for understanding individual differences in intercultural sensitivity.

Over the years, the IDI has undergone several revisions and updates, incorporating new research and insights into intercultural communication.

Key Features and Updates of the IDI 2024

The IDI 2024 incorporates several key features that enhance its accuracy and relevance in today’s globalized world. These features include:

• Expanded Cultural Domains:The IDI 2024 now includes a wider range of cultural domains, reflecting the increasing diversity of global interactions.
• Enhanced Psychometric Properties:The IDI 2024 has undergone rigorous psychometric testing, ensuring its reliability and validity.
• Improved User Interface:The IDI 2024 features a user-friendly interface, making it accessible to a broader audience.
• Online Administration:The IDI 2024 can be administered online, providing greater flexibility and convenience.

Specific Updates and Improvements

The 2024 version of the IDI introduces several significant updates and improvements, including:

• Inclusion of Emerging Cultures:The IDI 2024 now includes assessments for emerging cultures, reflecting the changing global landscape.
• Integration of Intercultural Competence Models:The IDI 2024 integrates various intercultural competence models, providing a more comprehensive assessment.
• Focus on Cultural Intelligence:The IDI 2024 emphasizes the importance of cultural intelligence, a key aspect of successful intercultural communication.
• Enhanced Reporting Features:The IDI 2024 offers improved reporting features, providing more detailed insights into individual strengths and areas for development.

IDI 2024 Results and Interpretation

The Intercultural Development Inventory (IDI) 2024 is a valuable tool for assessing and enhancing intercultural competence. It provides individuals with insights into their current intercultural development and identifies areas for growth. Understanding the results of the IDI 2024 requires a comprehensive analysis of each dimension and its significance in fostering effective intercultural communication.

Detailed Explanation of IDI 2024 Dimensions

The IDI 2024 assesses six key dimensions that contribute to intercultural competence. Each dimension represents a distinct aspect of intercultural understanding and behavior.

• Cultural Sensitivity:This dimension measures an individual’s awareness and appreciation of cultural differences. It explores how individuals perceive and respond to cultural diversity. Example questions include: “I am comfortable interacting with people from different cultures,” and “I am aware of my own cultural biases.”
• Intercultural Communication:This dimension assesses an individual’s ability to effectively communicate across cultural boundaries. It examines their understanding of nonverbal cues, communication styles, and cultural nuances in language. Example questions include: “I am able to adapt my communication style to different cultures,” and “I am sensitive to the use of nonverbal cues in different cultures.”
• Cultural Intelligence:This dimension measures an individual’s ability to understand and adapt to different cultural contexts. It explores their capacity to learn about other cultures, develop empathy, and navigate cultural complexities. Example questions include: “I am able to learn about other cultures quickly,” and “I am able to empathize with people from different cultures.”
• Intercultural Collaboration:This dimension assesses an individual’s ability to work effectively with people from different cultures. It examines their capacity to build relationships, manage conflict, and achieve shared goals in cross-cultural settings. Example questions include: “I am able to build trust with people from different cultures,” and “I am able to resolve conflicts effectively in cross-cultural teams.”
• Cultural Adaptability:This dimension measures an individual’s willingness and ability to adjust their behavior and perspectives to different cultural contexts. It explores their openness to new experiences, their tolerance for ambiguity, and their capacity for cultural change. Example questions include: “I am willing to adapt my behavior to different cultural contexts,” and “I am comfortable with uncertainty and ambiguity in cross-cultural situations.”
• Intercultural Leadership:This dimension assesses an individual’s ability to lead and inspire others in diverse and multicultural environments. It examines their capacity to foster inclusion, promote diversity, and build a sense of community. Example questions include: “I am able to create an inclusive environment for people from different cultures,” and “I am able to motivate and inspire diverse teams.”

Significance of Each Dimension in Intercultural Competence

Each dimension of the IDI 2024 plays a crucial role in developing intercultural competence. A strong score in each dimension indicates a higher level of intercultural understanding and skill.

• Cultural Sensitivity:High scores in this dimension demonstrate an individual’s ability to recognize and respect cultural differences. This fosters positive and productive interactions by minimizing misunderstandings and promoting empathy. Individuals with high scores in cultural sensitivity are more likely to avoid stereotypes and biases, creating a more inclusive environment.

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• Intercultural Communication:Strong communication skills are essential for effective cross-cultural interactions. Individuals with high scores in this dimension are able to adapt their communication style to different cultural contexts, enhancing understanding and minimizing misinterpretations. They are also more adept at interpreting nonverbal cues and navigating cultural nuances in language.

• Cultural Intelligence:This dimension is crucial for navigating complex cultural environments. Individuals with high cultural intelligence can quickly adapt to new cultural settings, build rapport with people from different backgrounds, and learn from diverse perspectives. They are more likely to be effective in globalized workplaces and international collaborations.

• Intercultural Collaboration:Effective collaboration across cultures is essential for achieving shared goals and building strong relationships. Individuals with high scores in this dimension are adept at building trust, resolving conflicts, and working effectively with diverse teams. They can foster a sense of unity and shared purpose in multicultural settings.

• Cultural Adaptability:This dimension is critical for navigating cultural change and embracing diversity. Individuals with high scores in cultural adaptability are more open to new experiences, tolerant of ambiguity, and able to adjust their perspectives to different cultural contexts. They are better equipped to thrive in dynamic and diverse environments.

• Intercultural Leadership:Leadership in multicultural environments requires a unique set of skills. Individuals with high scores in intercultural leadership can foster inclusion, promote diversity, and inspire others to work collaboratively across cultures. They are able to create a positive and supportive environment where everyone feels valued and respected.

Interpreting Individual Scores and Identifying Development Areas

The IDI 2024 provides a comprehensive score report that Artikels an individual’s strengths and weaknesses across the six dimensions. Interpreting these scores helps individuals identify areas for development and create action plans to enhance their intercultural competence.

• Score Ranges and Interpretations:The IDI 2024 score report provides a range of scores for each dimension, typically categorized as “Low,” “Moderate,” and “High.” The table below illustrates a common scoring system.
  

  Score Range	Interpretation
  0-20	Low
  21-40	Moderate
  41-60	High

• Identifying Strengths and Weaknesses:Individuals can identify their strengths by examining the dimensions where they score high. These dimensions represent areas where they already demonstrate strong intercultural competence. Conversely, dimensions with lower scores indicate areas where they may need to focus their development efforts.

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• Development Goals and Action Plans:Based on their score profile, individuals can set specific development goals for each dimension. These goals should be measurable, achievable, relevant, and time-bound (SMART). For example, an individual with a low score in “Cultural Sensitivity” might set a goal to learn about the cultural norms and values of a specific country or region.

  Action plans should Artikel specific steps that individuals can take to achieve their goals. These steps might include attending workshops, engaging in cultural immersion experiences, or reading books and articles about different cultures.

Sample Interpretation of a Hypothetical IDI 2024 Score Report

Let’s consider a hypothetical individual named Sarah, whose IDI 2024 score report shows the following profile:

• Cultural Sensitivity:High
• Intercultural Communication:Moderate
• Cultural Intelligence:High
• Intercultural Collaboration:Low
• Cultural Adaptability:Moderate
• Intercultural Leadership:High

Based on this score profile, Sarah demonstrates strong awareness of cultural differences and a high level of cultural intelligence. However, she could benefit from developing her intercultural communication and collaboration skills. Sarah’s high score in intercultural leadership suggests she has the potential to be an effective leader in diverse environments, but she may need to improve her ability to build relationships and work effectively with individuals from different cultural backgrounds.

• Recommendations:Sarah could benefit from engaging in activities that enhance her intercultural communication and collaboration skills. This might involve participating in cross-cultural workshops, joining intercultural groups or organizations, or seeking opportunities to collaborate with individuals from diverse backgrounds. She could also focus on developing her active listening skills and learning about different communication styles.

Limitations of the IDI 2024, Intercultural Development Inventory 2024

It’s important to recognize that the IDI 2024, like any assessment tool, has limitations. While it provides valuable insights into intercultural competence, it’s not a definitive measure of an individual’s ability to interact effectively in all cultural contexts.

• Potential Biases:The IDI 2024 is based on a specific cultural framework and may not fully capture the nuances of all cultures. It’s essential to consider the potential biases of the assessment and interpret the results within the context of individual experiences and cultural backgrounds.

• Limited Scope:The IDI 2024 focuses on specific dimensions of intercultural competence, but it doesn’t address all aspects of cross-cultural interaction. It’s important to consider other factors, such as personal experiences, cultural knowledge, and emotional intelligence, when assessing an individual’s overall intercultural competence.

• Self-Reported Data:The IDI 2024 relies on self-reported data, which can be influenced by individual biases and perceptions. It’s crucial to use the assessment in conjunction with other methods, such as observation, feedback from others, and real-world experiences, to gain a more comprehensive understanding of an individual’s intercultural development.

5. Applying IDI 2024 Findings for Personal and Professional Growth

The Intercultural Development Inventory (IDI) 2024 is a valuable tool for understanding intercultural competence and identifying areas for growth. By leveraging your IDI 2024 results, you can embark on a journey of personal and professional development, enhancing your ability to navigate diverse cultures and build stronger relationships.

Personal Development

Understanding your IDI 2024 results can provide valuable insights into your personal strengths and weaknesses in navigating intercultural situations. This knowledge can be used to set actionable goals for personal growth and development.

Identifying Strengths and Weaknesses

The IDI 2024 measures six developmental stages of intercultural competence: Denial, Defense, Minimization, Acceptance, Adaptation, and Integration. By analyzing your score on each stage, you can identify areas where you excel and areas where you may need to develop further.

For instance, if your score indicates a higher level of Acceptance, you may be adept at recognizing and appreciating cultural differences. However, if your score is lower in Adaptation, you may need to focus on developing strategies for adjusting your behavior and communication style in different cultural contexts.

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Setting Actionable Goals

Once you’ve identified your strengths and weaknesses, you can set actionable goals for personal growth. These goals should be specific, measurable, achievable, relevant, and time-bound (SMART). For example, if you want to improve your Adaptation skills, you could set a goal to participate in a cultural immersion program or volunteer in a community with a diverse population.

Table of IDI 2024 Indicators and Personal Development Areas

| IDI 2024 Indicator | Personal Development Area | Example Goal ||—|—|—|| Denial | Self-Awareness | Become more aware of my own cultural biases and assumptions. || Defense | Emotional Intelligence | Develop empathy and understanding for people from different cultures.

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|| Minimization | Communication Skills | Improve my ability to communicate effectively across cultural boundaries. || Acceptance | Intercultural Sensitivity | Learn about the customs and values of other cultures. || Adaptation | Flexibility and Adaptability | Become more comfortable adjusting my behavior and communication style in different cultural settings.

|| Integration | Intercultural Competence | Develop a deep understanding and appreciation of different cultures and perspectives. |

Communication and Relationships

The IDI 2024 can be a powerful tool for improving communication and building stronger relationships in diverse contexts. By understanding your own intercultural communication style and the styles of others, you can enhance your ability to connect with people from different backgrounds.

Tailoring Communication Styles

The IDI 2024 provides valuable insights into your communication preferences and how you interact with people from different cultures. This information can help you tailor your communication style to the specific needs of the individual or group you are interacting with.

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For example, if you are communicating with someone who scores high in Adaptation, you might want to be more flexible and open to their perspective. Conversely, if you are communicating with someone who scores high in Denial, you might want to focus on building rapport and understanding before diving into complex cultural issues.

Strategies for Effective Intercultural Communication

Here are some practical strategies for applying IDI 2024 insights to improve communication and build stronger relationships:* Active Listening:Pay close attention to what others are saying, both verbally and nonverbally.

Empathy

Try to understand the other person’s perspective and how their cultural background might influence their views.

Open-mindedness

Be willing to consider different perspectives and challenge your own assumptions.

Respect for Cultural Differences

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Acknowledge and value the cultural differences that exist between people.

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Clear and Concise Communication

Use clear and concise language to avoid misunderstandings.

Non-Verbal Communication

Be mindful of your body language and tone of voice, as these can convey different meanings in different cultures.

Humor

Use humor with caution, as what is funny in one culture may be offensive in another.

Feedback

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Seek feedback from others about your communication style and make adjustments as needed.

Professional Settings

The IDI 2024 can be a valuable asset in professional settings, particularly for leaders and teams working in diverse environments. By understanding team dynamics and individual strengths, leaders can leverage IDI 2024 insights to foster collaboration, enhance performance, and create a more inclusive workplace.

Leadership Effectiveness

Leaders who understand their own intercultural competence and the competence of their team members can create a more effective and productive work environment. They can use IDI 2024 results to:* Build Trust:Leaders can create a sense of trust and respect among team members by acknowledging and valuing their diverse perspectives.

Improve Communication

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Leaders can facilitate effective communication by understanding different communication styles and adapting their own approach accordingly.

Foster Collaboration

Leaders can promote collaboration by creating an environment where team members feel comfortable sharing their ideas and working together towards common goals.

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Develop Talent

Leaders can identify and develop the strengths of individual team members, providing them with opportunities to grow and contribute to the team’s success.

Examples of Using IDI 2024 in Leadership

* Team-Building Activities:Leaders can use IDI 2024 results to design team-building activities that address the specific needs of their team. For example, if a team is struggling with communication, a leader could use a team-building exercise that focuses on active listening and empathy.

Performance Reviews

Leaders can use IDI 2024 results to provide more constructive feedback to team members. For example, a leader could point out a team member’s strengths in intercultural communication and suggest areas for improvement.

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Diversity and Inclusion Initiatives

Leaders can use IDI 2024 results to develop diversity and inclusion initiatives that are tailored to the specific needs of their organization. For example, a leader could use IDI 2024 data to identify training programs that would be most beneficial to their team.

Team Building

The IDI 2024 can be a powerful tool for improving team building activities by providing insights into team dynamics and individual strengths. By using IDI 2024 data, organizations can design team-building exercises that foster communication, collaboration, and trust among team members.

Framework for Utilizing IDI 2024 Findings in Team Building

1. Assess Team Intercultural Competence

Administer the IDI 2024 to all team members to assess their individual intercultural competence levels.

2. Identify Team Strengths and Weaknesses

Analyze the team’s overall intercultural competence profile to identify areas of strength and areas where improvement is needed.

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3. Design Team-Building Activities

Develop team-building exercises that address the team’s specific needs.

4. Facilitate Team-Building Activities

Lead the team-building activities, ensuring that all team members participate and feel comfortable sharing their perspectives.

5. Evaluate Team-Building Activities

Evaluate the effectiveness of the team-building activities and make adjustments as needed.

Examples of Team-Building Activities Based on IDI 2024 Data

* Communication Exercise:If the team has a low score in Acceptance, a leader could design a communication exercise that focuses on understanding and respecting different cultural perspectives.

Collaboration Exercise

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If the team has a low score in Adaptation, a leader could design a collaboration exercise that requires team members to work together to solve a problem in a culturally diverse context.

Trust-Building Exercise

If the team has a low score in Integration, a leader could design a trust-building exercise that helps team members build rapport and understand each other’s values and beliefs.

Professional Benefits of Using IDI 2024

The IDI 2024 can be a valuable asset for professionals working in a globalized world. By leveraging IDI 2024 insights, organizations can improve performance, productivity, and employee engagement.

Improved Performance and Productivity

By fostering a more inclusive and collaborative work environment, the IDI 2024 can help organizations improve performance and productivity. Teams that are culturally competent are better equipped to navigate complex challenges, solve problems effectively, and achieve their goals.

Enhanced Employee Engagement

When employees feel valued and respected for their cultural backgrounds, they are more likely to be engaged in their work. The IDI 2024 can help organizations create a more inclusive workplace where all employees feel welcome and supported.

Examples of How IDI 2024 Can Improve Workplace Outcomes

* Global Teams:The IDI 2024 can help organizations build more effective global teams by providing insights into the cultural differences that might exist among team members.

Customer Service

The IDI 2024 can help organizations improve customer service by training employees to communicate effectively with customers from diverse backgrounds.

Negotiations

The IDI 2024 can help organizations prepare for negotiations with international partners by providing insights into the cultural nuances that might influence the negotiation process.

IDI 2024 in Diverse Contexts

The Intercultural Development Inventory (IDI) 2024 is a valuable tool for understanding and navigating intercultural interactions. Its applicability extends beyond specific industries or cultures, making it a versatile instrument for individuals and organizations seeking to enhance their intercultural competence. The IDI 2024 has been successfully implemented in various contexts, providing insights into intercultural communication and promoting more effective interactions across diverse settings.

Applications in Education

The IDI 2024 can be used to assess and develop the intercultural competence of educators, students, and administrators. It helps educators understand their own cultural biases and perspectives, allowing them to create more inclusive and culturally responsive learning environments. For instance, in a multicultural school setting, the IDI 2024 can help teachers understand the cultural backgrounds of their students and tailor their teaching methods to cater to their diverse needs.

Additionally, the IDI 2024 can be used in teacher training programs to equip educators with the skills and knowledge necessary to effectively work with students from diverse backgrounds.

Applications in Healthcare

In the healthcare field, the IDI 2024 can be instrumental in fostering culturally competent care. By understanding the cultural beliefs and practices of patients, healthcare professionals can provide more sensitive and effective care. The IDI 2024 can help healthcare teams identify potential cultural barriers and develop strategies to overcome them, leading to improved patient outcomes.

For example, a hospital using the IDI 2024 might discover that certain cultural groups have specific preferences regarding end-of-life care. This information can then be used to tailor care plans to meet the unique needs and wishes of each patient.

Applications in Business

The IDI 2024 can be used to enhance intercultural communication and collaboration in global business settings. By understanding the cultural nuances of different markets, businesses can develop more effective marketing campaigns, negotiate contracts more successfully, and build stronger relationships with international partners.

For example, a multinational corporation using the IDI 2024 might identify cultural differences in communication styles between its American and Japanese subsidiaries. This information can then be used to develop training programs that promote effective cross-cultural communication and collaboration within the company.

Challenges and Considerations

While the IDI 2024 offers numerous benefits, it is essential to acknowledge potential challenges and considerations when applying it in diverse contexts.

• Cultural Context:It is crucial to ensure that the IDI 2024 is culturally appropriate for the target audience. This might involve adapting the language or content to reflect the specific cultural norms and values of the group being assessed.
• Language Barriers:When working with individuals who speak different languages, it is important to provide translated versions of the IDI 2024 or use qualified interpreters to ensure accurate communication and understanding.
• Accessibility:The IDI 2024 should be accessible to individuals with disabilities, including those with visual or hearing impairments. This might involve providing alternative formats, such as audio versions or braille.

Future Trends and Developments in Intercultural Competence: Intercultural Development Inventory 2024

The landscape of intercultural competence is constantly evolving, driven by globalization, technological advancements, and shifting societal norms. Understanding these emerging trends is crucial for individuals and organizations seeking to navigate a world increasingly characterized by diverse perspectives and interactions. The IDI 2024, as a leading assessment tool for intercultural competence, is poised to adapt and reflect these evolving dynamics.

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Impact of Technology and Globalization on Intercultural Interactions

The interconnectedness fostered by technology and globalization has significantly reshaped intercultural interactions. Social media platforms, online communication tools, and virtual collaboration environments have created new avenues for cross-cultural engagement.

• Increased Exposure to Diverse Cultures:Social media algorithms and online content platforms expose individuals to a wider range of cultural perspectives, fostering greater awareness and understanding of different customs, values, and beliefs.
• Virtual Collaboration and Remote Work:The rise of remote work and virtual teams has necessitated the development of new skills and strategies for effective communication and collaboration across cultural boundaries.
• Challenges of Cultural Nuances in Digital Communication:While technology facilitates cross-cultural communication, it also presents challenges in interpreting cultural nuances, such as humor, sarcasm, and nonverbal cues, which can be easily misconstrued in digital contexts.

Emerging Trends in Intercultural Competence

Several emerging trends are shaping the understanding and practice of intercultural competence. These trends highlight the need for a more nuanced and dynamic approach to navigating cross-cultural interactions.

• Intercultural Agility:This refers to the ability to adapt and adjust one’s communication and behavior in response to different cultural contexts. It emphasizes flexibility, responsiveness, and the willingness to learn and grow in intercultural settings.
• Cultural Intelligence (CQ):CQ goes beyond knowledge of different cultures and focuses on the ability to effectively perceive, understand, and respond to cultural differences. It encompasses cognitive, emotional, and behavioral dimensions, enabling individuals to navigate intercultural situations with greater sensitivity and effectiveness.

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• Intercultural Empathy:This involves understanding and appreciating the perspectives, experiences, and emotions of individuals from different cultural backgrounds. It requires active listening, open-mindedness, and the willingness to challenge one’s own biases and assumptions.
• Digital Intercultural Competence:This is a specialized form of intercultural competence that focuses on navigating cultural nuances in digital communication. It includes understanding the cultural implications of online platforms, digital etiquette, and the impact of technology on cross-cultural interactions.

Potential Future Updates and Advancements to the IDI Framework

As the landscape of intercultural competence evolves, the IDI framework is likely to adapt to reflect these changes. Future updates may include:

• Integration of Emerging Trends:The IDI may incorporate measures of emerging trends, such as intercultural agility, cultural intelligence, and digital intercultural competence, to provide a more comprehensive assessment of individuals’ intercultural capabilities.
• Enhanced Focus on Digital Communication:Given the growing importance of digital communication in intercultural interactions, the IDI may incorporate specific modules or questions related to digital etiquette, online communication styles, and the cultural implications of technology.
• Adaptation to Global Contexts:The IDI may be further adapted to different global contexts, considering cultural variations and regional nuances to ensure its relevance and applicability across diverse populations.
• Integration of Technology:The IDI may leverage technology to enhance its accessibility, user-friendliness, and the delivery of feedback. This could include online assessments, personalized reports, and interactive learning modules.

Final Thoughts

By understanding our own intercultural strengths and areas for growth, we can navigate the complexities of global communication with greater confidence and sensitivity. The IDI 2024 empowers individuals and organizations to build stronger relationships, overcome cultural barriers, and achieve success in a world increasingly interconnected.

As we embrace the opportunities and challenges of a globalized society, the IDI 2024 serves as a valuable tool for fostering understanding, respect, and effective communication across cultures.

FAQ Summary

How does the IDI 2024 differ from previous versions?

The IDI 2024 incorporates updated research and incorporates new insights into the evolving landscape of intercultural communication. It reflects the increasing complexity of global interactions and the need for more nuanced approaches to understanding cultural differences.

Who should consider taking the IDI 2024 assessment?

The IDI 2024 is valuable for individuals, teams, and organizations working in diverse contexts. This includes professionals in business, education, healthcare, government, and non-profit sectors, as well as individuals seeking to enhance their personal growth and intercultural awareness.

What are the benefits of using the IDI 2024 in a workplace setting?

The IDI 2024 can be a valuable tool for improving team dynamics, enhancing communication, and fostering a more inclusive work environment. It can help organizations identify and address potential cultural barriers and develop strategies for building stronger relationships across teams and departments.

Is the IDI 2024 assessment available in multiple languages?

Yes, the IDI 2024 is available in several languages, making it accessible to a wider global audience. This ensures that individuals from diverse cultural backgrounds can benefit from the assessment and gain insights into their intercultural competence.